Last updated: February 2026

Pallet Ti Hi (“we,” “our,” or “us”) operates the website and application located at www.pallet-tihi.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

We may collect information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Company name
  • Account login information
  • Data entered into the Pallet Ti Hi application (e.g., pallet configurations, ti-hi data, product dimensions)

b. Automatically Collected Information

When you use the Service, we may automatically collect certain information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and usage activity
  • Date and time of access

This information is used to improve performance, security, and user experience.

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Service
  • Improve functionality and user experience
  • Respond to inquiries and provide customer support
  • Monitor usage and detect technical issues
  • Communicate updates, service notices, or administrative messages

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Remember user preferences
  • Understand how users interact with the Service
  • Improve site performance

You can control cookie preferences through your browser settings.

4. Data Sharing and Disclosure

We do not sell your personal information.

We may share information only in the following circumstances:

  • With service providers who help operate the Service (e.g., hosting, analytics)
  • To comply with legal obligations or lawful requests
  • To protect the rights, property, or safety of Pallet Ti Hi, its users, or others
  • In connection with a business transfer, merger, or acquisition

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of certain communications

Requests can be made by contacting us using the information below.

8. Children’s Privacy

The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@straussdesigns.com

Website: https://www.pallet-tihi.com